Shipping policy

📦 Order Processing

All orders are processed automatically through our trusted fulfillment partners.

  • Coffee orders are roasted and shipped fresh after your purchase.

  • Merch orders (apparel, mugs, etc.) are made to order and may take a little longer to produce.

    We’re not Amazon. We’re better — because your stuff is crafted, not mass-produced.

Processing time:

  • Coffee: 1–3 business days

  • Merch: 2–5 business days


🚚 Shipping Times

Shipping time depends on where you are, what you ordered, and if Mercury is in retrograde.

But generally:

  • USA & Puerto Rico: 3–7 business days

  • Other destinations: Varies by region and carrier

Please note: Your items may arrive in separate packages. That’s normal. It just means your order is too awesome to be contained in one box.


🌍 Shipping Rates

Shipping costs are calculated at checkout based on weight, location, and the alignment of the creative stars.

We offer free shipping on select orders — stay tuned or subscribe for deals.


🕵️ Tracking

Once your order ships, you’ll get a tracking number faster than you can say “triple espresso.”

Didn’t get one? Check your spam or email us at elysantacreative@gmail.com.


🧭 Lost or Delayed Orders

If your package is lost in transit or stuck in shipping limbo, contact us.

We’ll work with our partners to make it right — just don’t blame us if your neighbor stole your mug.


Thanks for your patience and for supporting small, overcaffeinated businesses like ours.